"The Stabile Center for Investigative Journalism, in partnership with
the Huffington Post Investigative Fund, is examining the student loan
crunch. In particular, we’re investigating abusive practices by debt
collectors—and the federal government’s response to these problems.

We’re
interested in hearing if you – or someone you know – have had problems
dealing with your debt collector. We're also interested in your
dealings with the government’s mediator, known as the Department of
Education's Ombudsman office.  Your stories and tips will help us investigate.

Some
debt collection companies, according to lawsuits, have violated federal
rules that prohibit contacting graduates through late-night phone calls
and threatening letters. Students are also encountering problems with
their lenders– such as lost payments, shifting interest rates, or
disputes about the total amount owed."